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What are the core components and requirements of the ISO/IEC 20000:2011 standard for IT Service Management (ITSM)?
2 Years ago, Friday, Sep 22, 2023, 01:07:22 by
anuj.novelvista
in
Reference & Education

ISO/IEC 20000:2011 is an international standard for IT Service Management (ITSM) that allows organizations to demonstrate excellence and prove best practice in IT management. It is based on a set of management processes that are intended to help organizations deliver more effective IT services. To know more about ITSM Foundation Certification Click Now!
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